FAQ

What is whistleblowing?
Whistleblowing is a term used to draw the attention of an authority over an issue related to non-compliance of rules and regulations. Corruption, fraud, harassment, embezzlement, theft, health and safety violations, cover-ups and nepotism are common incidents reported by whistleblowers.
The whistleblowing system can be used by employees, vendors, customers, and the general public, depending on our client
The team will review the disclosures and pass them on to the client to be examined. Any proven indication of misconduct will be addressed by implementing necessary actions.
Yes. The call centre is hosted and managed by an external off-site service provider. Strict confidentiality rules apply. Even if you provide your personal details to the call centre agents, disclosure of such information and under certain conditions is allowed only to investigators. The call centre agents are well experienced and tied by strict confidentiality agreements.
Your data will be deleted in the following cases:
Upon request from Canary’s client
At the end of the contract between Canary operator and our client
Upon request of the whistleblower in case the whistleblower has provided his/her personal data
No. There is no reward for disclosing an issue.